Terms and Conditions​

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Introduction

These Terms & Conditions govern the use of the eClassroom website, online learning platform and educational services.

By accessing our website or using our services, students, parents and users agree to comply with these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

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eClassroom

Website: https://www.eclassroom.org.uk/

We provide online mathematics tuition and educational support services for students across the United Kingdom and internationally.

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Educational Services

Our services may include:

• Online mathematics tuition

• One-to-one tuition sessions

• Group learning sessions

• Revision support

• Educational resources

• Academic mentoring

• Examination preparation

• Interactive online learning activities

Services may be updated, modified or expanded over time.

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Lesson Access & Participation

Students are responsible for:

• Attending lessons on time

• Maintaining respectful behaviour during lessons

• Using appropriate technology and internet access

• Participating appropriately within online sessions

• Completing assigned work where applicable

Parents or guardians may also be expected to support younger students with lesson access and scheduling.

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Online Learning Environment

All lessons are delivered online through interactive digital platforms.

Students are expected to:

• Use lessons appropriately

• Respect tutors and other students

• Avoid disruptive behaviour

• Maintain suitable online conduct

We reserve the right to remove or restrict access for behaviour considered inappropriate, abusive or disruptive.

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Payments & Tuition Plans

Where applicable:

• Tuition fees must be paid according to agreed payment schedules

• Pricing may vary depending on tuition plans or services selected

• Failure to make payment may result in suspension of services

Specific payment terms may be communicated separately during enrolment or booking.

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Cancellations & Rescheduling

Students or parents should provide reasonable notice where lessons need to be cancelled or rescheduled.

Missed lessons without sufficient notice may not be refundable or transferable.

Where possible, we aim to accommodate reasonable rescheduling requests.

We reserve the right to reschedule lessons where necessary due to tutor availability, technical issues or unforeseen circumstances.

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Educational Outcomes

At eClassroom, we aim to provide high-quality educational support and structured mathematics tuition.

However:

• Academic performance depends on multiple factors

• Results cannot be guaranteed

• Student progress depends on attendance, participation, independent study and effort

Any examples of student progress or academic improvement are illustrative and may vary between students.

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Intellectual Property

Unless otherwise stated, all website content, educational materials and resources provided by eClassroom remain the intellectual property of eClassroom.

This may include:

• Lesson materials

• Worksheets

• Revision resources

• Branding

• Website content

• Educational resources

Materials may not be copied, distributed, reproduced or commercially used without permission.

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Website Usage

Users agree not to:

• Misuse the website

• Attempt unauthorised access to systems

• Upload malicious software or harmful content

• Use the website unlawfully

• Copy or misuse website content

We reserve the right to restrict access where misuse occurs.

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Tutor Availability

While we aim to provide consistent tutor availability, specific tutors or lesson schedules cannot always be guaranteed.

We reserve the right to:

• Modify tutor assignments

• Adjust lesson schedules

• Update service structures

• Change educational delivery methods where necessary

We will make reasonable efforts to communicate significant changes.

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Safeguarding & Student Welfare

At eClassroom, we take student wellbeing seriously.

Students are expected to behave respectfully during lessons and communications.

Parents and guardians are encouraged to supervise younger students during online educational activity where appropriate.

Where safeguarding concerns arise, appropriate action may be taken.

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Limitation of Liability

To the maximum extent permitted by law, eClassroom shall not be liable for:

• Indirect or consequential losses

• Technical interruptions

• Internet connectivity issues

• Loss of data

• Academic outcomes beyond our reasonable control

Nothing within these Terms excludes liability where it cannot legally be excluded.

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Third-Party Services & Links

Our website may contain links to third-party websites, educational resources or external services.

We are not responsible for:

• Third-party content

• External websites

• Third-party policies or practices

Users access third-party websites at their own discretion.

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Privacy & Data Protection

Personal information is handled in accordance with our Privacy Policy.

By using our services, users acknowledge that personal information may be collected and processed as described within the Privacy Policy.

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International Students

As eClassroom supports students internationally, services may involve communication and participation across different jurisdictions.

Users are responsible for ensuring compliance with local laws where applicable.

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Changes to Services

We reserve the right to:

• Modify educational services

• Update tuition plans

• Adjust lesson structures

• Change website content

• Update operational procedures

Changes may occur periodically as services develop.

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Changes to These Terms

We may update these Terms & Conditions periodically.

Updated versions will be published on this page.

Continued use of the website or services after updates constitutes acceptance of revised Terms.

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Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws.

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Contact Us

If you have questions regarding these Terms & Conditions, please contact eClassroom through our website:

https://www.eclassroom.org.uk/