Privacy Policy​

​

Introduction​

At eClassroom, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how eClassroom collects, uses, stores and protects personal information when you use our website, online learning platform and tuition services.

By using our website or services, you agree to the practices described within this Privacy Policy.

​

 Who We Are 

Website: https://www.eclassroom.org.uk/

We provide online mathematics tuition and educational support services for students across the United Kingdom and internationally.

​

Information We Collect

We may collect and process the following information:

​

Personal Information

Including:

• Parent or student names

• Email addresses

• Telephone numbers

• Billing information

• Academic information relevant to tuition support

• Messages submitted through contact forms

​

Technical Information

Including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information

​

Educational Information

Where relevant to tuition support, we may collect:

• Academic year group

• Mathematics curriculum information

• Examination board information

• Learning progress information

• Homework or assessment submissions

​

How We Use Information

We use collected information to:

• Provide tuition services

• Respond to enquiries

• Arrange lessons and consultations

• Improve our educational services

• Monitor website performance

• Communicate with students and parents

• Process payments where applicable

• Support safeguarding and student welfare

• Meet legal and regulatory obligations

We only process personal information where we have a lawful basis to do so.

​

Lawful Basis for Processing

We may process personal information based on:

• Consent

• Contractual necessity

• Legitimate educational interests

• Legal obligations

Where consent is required, users may withdraw consent at any time.

​

Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

Cookies may be used to:

• Remember user preferences

• Monitor website traffic

• Improve website functionality

• Analyse visitor behaviour

Users may manage or disable cookies through their browser settings.

We may use services such as:

• Google Analytics

• Website performance tools

• Marketing and communication tools

​

How We Store & Protect Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Personal information is stored securely and only accessed where necessary.

While we take appropriate security precautions, no online system can be guaranteed completely secure.

​

Sharing Information

We do not sell personal information.

Information may be shared where necessary with:

• Educational staff or tutors

• Payment providers

• Technology or website service providers

• Legal or regulatory authorities where required by law

Third-party providers are expected to process information securely and responsibly.

​

International Users

As eClassroom supports students internationally, information may occasionally be processed across different jurisdictions.

We take reasonable steps to ensure personal information remains protected in accordance with applicable privacy laws.

​

Children’s Privacy

We understand the importance of protecting children’s privacy.

Where students are under the age of 18, communication and account management may involve parents or guardians.

We encourage parents and guardians to supervise children’s online educational activity.

​

Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services

• Meet legal obligations

• Resolve disputes

• Maintain business records

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

​

Your Rights

Depending on your location and applicable laws, you may have rights including:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• Restriction of processing

• Objection to processing

• Data portability

• Withdrawal of consent

Requests relating to personal information may be submitted using our contact details below.

​

Third-Party Links

Our website may contain links to third-party websites including educational resources, social media platforms or external services.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of third-party websites separately.

​

Marketing Communications

Where users opt in, we may occasionally send:

• Educational updates

• Revision resources

• Service announcements

• Tuition-related communications

Users may unsubscribe from marketing communications at any time.

​

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal changes

• Service updates

• Website improvements

• Operational changes

Any updates will be published on this page.

​

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact eClassroom through our website:

https://www.eclassroom.org.uk/